Atención al usuario en el Centro de Salud Gualberto Andriouli del cantón Montalvo
The health center Gualberto Andriouli of the city of Montalvo, is an institution dedicated to the offer of medical services with the objective of satisfying the needs of the inhabitants of the locality who are looking for a timely and quality medical care, which is why , the Health Center must have...
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| Format: | bachelorThesis |
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2020
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| Subjects: | |
| Online Access: | http://dspace.utb.edu.ec/handle/49000/7621 |
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Add Tag | Summary: | The health center Gualberto Andriouli of the city of Montalvo, is an institution dedicated to the offer of medical services with the objective of satisfying the needs of the inhabitants of the locality who are looking for a timely and quality medical care, which is why , the Health Center must have a human talent that possesses skills necessary for the development of internal activities, however, in the health house there have been inconveniences related to the sufficiency of staff, problems with appointment schedules and absence of medical implements that prevent quality care. The methodology that the case study has is made up of the types of descriptive and field research, because they allow obtaining information from the observation units, in addition the inductive method and survey are used, research tools that provide relevant data. according to the premise of study. The results obtained show the weaknesses of the Gualberto Andriouli Health Center regarding the management of human talent due to the presence of inappropriate behaviors such as absenteeism, in addition there are no necessary medical tools to assist the local population and how the last finding detected inappropriate levels of empathy are mentioned by the people who make up the institution. |
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