Gestión de Talento Humano en el Híper Market "SU KASA" de la parroquia San Juan período, 2022

Human talent management at the "Su Kasa" Hypermarket faces crucial challenges that require constant attention to ensure success and organizational efficiency. Firstly, an improvement is required in the selection and recruitment process, focusing on the precise identification of suitable profiles, more comprehensive assessments of skills and competencies, and structured interviews to assess the suitability of candidates. Additionally, it is essential to implement talent retention strategies, such as training and professional development programs, along with recognition and reward policies to motivate and retain employees. Second, internal communication needs significant improvements. Lack of effective communication can lead to misunderstandings and discontent. Establishing clear and two-way communication channels is essential to encourage feedback and strengthen employees' sense of belonging, identifying problems and opportunities for improvement more efficiently. Finally, performance management must be reviewed and improved, including periodic evaluations, clear and achievable goals, and constant feedback for employee development. Promoting a collaborative work environment and teamwork is also essential to improving the efficiency and quality of customer service. “Su Kasa” must focus on a more rigorous selection process, effective internal communication and improved performance management to meet its challenges in human talent management and achieve organizational success. These actions will help strengthen the company and keep employees committed and satisfied.

• Yazar: Ilvay Caranqui, Alex Abraham (author)
• Materyal Türü: bachelorThesis
• Baskı/Yayın Bilgisi: 2023
• Konular: Desempeño; Evaluación; Gestión; Procesos; Selección; Talento Humano
• Online Erişim: http://dspace.utb.edu.ec/handle/49000/15221