Análisis de la satisfacción del cliente en la fábrica de ropa Moontime Ec del Cantón Daule.

This case study is based on the analysis of those factors that affect customer satisfaction in the Moontime EC clothing factory in Daule Canton, since these factors have caused problems in the company with respect to different activities that are not carried out. properly and which are affecting customers. This company is dedicated to the manufacture and marketing of textile products related to the manufacture of women's clothing wholesale and retail nationwide. The research was carried out using the descriptive methodology, supported by information gathering techniques such as interviews and surveys, and thanks to its results, it was possible to understand the problems and establish precise conclusions in the research.

• Главный автор: García Maldonado, María Esther (author)
• Формат: bachelorThesis
• Опубликовано: 2022
• Предметы: Clientes; Satisfacción del cliente; Atención al cliente
• Online-ссылка: http://dspace.utb.edu.ec/handle/49000/11186