Gestión administrativa de la Microempresa Pc Móvil Soluciones de la Parroquia San Juan, Cantón Puebloviejo.

This case study focuses on the administrative management of the microenterprise PC Móvil Soluciones S.A. company operating since 2017; within which shortcomings were detected such as: it does not have an established organizational structure, nor is it carried out an adequate direction of its activit...

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Yazar: Vásquez Villamar, Nayelin Narcisa (author)
Materyal Türü: bachelorThesis
Baskı/Yayın Bilgisi: 2022
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Online Erişim:http://dspace.utb.edu.ec/handle/49000/11815
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author Vásquez Villamar, Nayelin Narcisa
author_facet Vásquez Villamar, Nayelin Narcisa
author_role author
collection Repositorio Universidad Técnica de Babahoyo
dc.contributor.none.fl_str_mv Vera Márquez, Carlota Judith
dc.creator.none.fl_str_mv Vásquez Villamar, Nayelin Narcisa
dc.date.none.fl_str_mv 2022-05-23T19:51:28Z
2022-05-23T19:51:28Z
2022
dc.format.none.fl_str_mv 42 p.
application/pdf
dc.identifier.none.fl_str_mv http://dspace.utb.edu.ec/handle/49000/11815
dc.language.none.fl_str_mv es
dc.publisher.none.fl_str_mv Babahoyo: UTB-FAFI. 2022
dc.rights.none.fl_str_mv Atribución-NoComercial-SinDerivadas 3.0 Ecuador
http://creativecommons.org/licenses/by-nc-nd/3.0/ec/
info:eu-repo/semantics/openAccess
dc.source.none.fl_str_mv reponame:Repositorio Universidad Técnica de Babahoyo
instname:Universidad Técnica de Babahoyo
instacron:UTB
dc.subject.none.fl_str_mv Gestión
Administrativa
Procesos
Toma de decisiones
dc.title.none.fl_str_mv Gestión administrativa de la Microempresa Pc Móvil Soluciones de la Parroquia San Juan, Cantón Puebloviejo.
dc.type.none.fl_str_mv info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/bachelorThesis
description This case study focuses on the administrative management of the microenterprise PC Móvil Soluciones S.A. company operating since 2017; within which shortcomings were detected such as: it does not have an established organizational structure, nor is it carried out an adequate direction of its activities to improve its productivity, among others, for which the main objective is to analyze the incidence of administrative management with the decision-making of the Microenterprise PC Móvil Soluciones, in order to provide an adequate process and thus guarantee a quality service. To carry out the research, descriptive and inductive methods are used to better understand the problematic situation, just as the survey and interview were used as collection techniques that allow obtaining the results. Through these techniques it was possible to know that the majority of employees claim to have knowledge of administrative strategies, that there is no established administrative process; Likewise, the lack of knowledge about administrative management by the manager was revealed, which has had consequences both in decision-making and in customer satisfaction.
eu_rights_str_mv openAccess
format bachelorThesis
id UTB_4b978add264e9effe6c8a021ecb5e9c0
instacron_str UTB
institution UTB
instname_str Universidad Técnica de Babahoyo
language_invalid_str_mv es
network_acronym_str UTB
network_name_str Repositorio Universidad Técnica de Babahoyo
oai_identifier_str oai:dspace.utb.edu.ec:49000/11815
publishDate 2022
publisher.none.fl_str_mv Babahoyo: UTB-FAFI. 2022
reponame_str Repositorio Universidad Técnica de Babahoyo
repository.mail.fl_str_mv .
repository.name.fl_str_mv Repositorio Universidad Técnica de Babahoyo - Universidad Técnica de Babahoyo
repository_id_str 0
rights_invalid_str_mv Atribución-NoComercial-SinDerivadas 3.0 Ecuador
http://creativecommons.org/licenses/by-nc-nd/3.0/ec/
spelling Gestión administrativa de la Microempresa Pc Móvil Soluciones de la Parroquia San Juan, Cantón Puebloviejo.Vásquez Villamar, Nayelin NarcisaGestiónAdministrativaProcesosToma de decisionesThis case study focuses on the administrative management of the microenterprise PC Móvil Soluciones S.A. company operating since 2017; within which shortcomings were detected such as: it does not have an established organizational structure, nor is it carried out an adequate direction of its activities to improve its productivity, among others, for which the main objective is to analyze the incidence of administrative management with the decision-making of the Microenterprise PC Móvil Soluciones, in order to provide an adequate process and thus guarantee a quality service. To carry out the research, descriptive and inductive methods are used to better understand the problematic situation, just as the survey and interview were used as collection techniques that allow obtaining the results. Through these techniques it was possible to know that the majority of employees claim to have knowledge of administrative strategies, that there is no established administrative process; Likewise, the lack of knowledge about administrative management by the manager was revealed, which has had consequences both in decision-making and in customer satisfaction.This case study focuses on the administrative management of the microenterprise PC Móvil Soluciones S.A. company operating since 2017; within which shortcomings were detected such as: it does not have an established organizational structure, nor is it carried out an adequate direction of its activities to improve its productivity, among others, for which the main objective is to analyze the incidence of administrative management with the decision-making of the Microenterprise PC Móvil Soluciones, in order to provide an adequate process and thus guarantee a quality service. To carry out the research, descriptive and inductive methods are used to better understand the problematic situation, just as the survey and interview were used as collection techniques that allow obtaining the results. Through these techniques it was possible to know that the majority of employees claim to have knowledge of administrative strategies, that there is no established administrative process; Likewise, the lack of knowledge about administrative management by the manager was revealed, which has had consequences both in decision-making and in customer satisfaction.El presente caso de estudio se centra en la gestión administrativa de la Microempresa PC Móvil Soluciones S.A. empresa que funciona desde 2017; dentro de la cual se detectaron falencias como: no posee una estructura organizacional establecida, ni se lleva a cabo un adecuado direccionamiento de sus actividades para mejorar su productividad, entre otras, por lo cual el objetivo principal es analizar la incidencia de la gestión administrativa con la toma de decisiones de la Microempresa PC Móvil Soluciones, para poder brindar un proceso adecuado y así garantizar un servicio de calidad. Para la realización de la investigación se utiliza los métodos descriptivo e inductivo, para conocer de mejor manera la situación problemática, al igual que se utilizaron la encuesta y la entrevista como técnicas de recolección que permite la obtención de los resultados. A través de dichas técnicas se logró conocer que la mayoría de los empleados afirman tener conocimientos de estrategias administrativas, que no hay ningún proceso administrativo establecido; así mismo se dio a conocer la falta de conocimiento sobre la gestión administrativa por parte del gerente, lo cual ha traído consecuencias tanto en la toma de decisiones como en la satisfacción del cliente.Babahoyo: UTB-FAFI. 2022Vera Márquez, Carlota Judith2022-05-23T19:51:28Z2022-05-23T19:51:28Z2022info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/bachelorThesis42 p.application/pdfhttp://dspace.utb.edu.ec/handle/49000/11815esAtribución-NoComercial-SinDerivadas 3.0 Ecuadorhttp://creativecommons.org/licenses/by-nc-nd/3.0/ec/info:eu-repo/semantics/openAccessreponame:Repositorio Universidad Técnica de Babahoyoinstname:Universidad Técnica de Babahoyoinstacron:UTB2022-07-24T08:01:03Zoai:dspace.utb.edu.ec:49000/11815Institucionalhttp://dspace.utb.edu.ec/Universidad públicahttps://utb.edu.ec/http://dspace.utb.edu.ec/oai.Ecuador...opendoar:02026-02-28T22:22:01.833041Repositorio Universidad Técnica de Babahoyo - Universidad Técnica de Babahoyotrue
spellingShingle Gestión administrativa de la Microempresa Pc Móvil Soluciones de la Parroquia San Juan, Cantón Puebloviejo.
Vásquez Villamar, Nayelin Narcisa
Gestión
Administrativa
Procesos
Toma de decisiones
status_str publishedVersion
title Gestión administrativa de la Microempresa Pc Móvil Soluciones de la Parroquia San Juan, Cantón Puebloviejo.
title_full Gestión administrativa de la Microempresa Pc Móvil Soluciones de la Parroquia San Juan, Cantón Puebloviejo.
title_fullStr Gestión administrativa de la Microempresa Pc Móvil Soluciones de la Parroquia San Juan, Cantón Puebloviejo.
title_full_unstemmed Gestión administrativa de la Microempresa Pc Móvil Soluciones de la Parroquia San Juan, Cantón Puebloviejo.
title_short Gestión administrativa de la Microempresa Pc Móvil Soluciones de la Parroquia San Juan, Cantón Puebloviejo.
title_sort Gestión administrativa de la Microempresa Pc Móvil Soluciones de la Parroquia San Juan, Cantón Puebloviejo.
topic Gestión
Administrativa
Procesos
Toma de decisiones
url http://dspace.utb.edu.ec/handle/49000/11815