Gestión de abastecimiento en la ferretería y automotriz chasi del Recinto Mata de Cacao.
The Hardware and Automotive Chasi is a private company with years of experience dedicated to retail sales of hardware and automotive materials, its objective is to know what is the supply process that the company currently has, in order to discover what is the level of performance that workers have...
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| Médium: | bachelorThesis |
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2022
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| On-line přístup: | http://dspace.utb.edu.ec/handle/49000/11162 |
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Přidat tag | _version_ | 1858410370984574976 |
|---|---|
| author | Caballero Briones, Andrea Yaritza |
| author_facet | Caballero Briones, Andrea Yaritza |
| author_role | author |
| collection | Repositorio Universidad Técnica de Babahoyo |
| dc.contributor.none.fl_str_mv | Camacho Coloma, Tulio Telesforo |
| dc.creator.none.fl_str_mv | Caballero Briones, Andrea Yaritza |
| dc.date.none.fl_str_mv | 2022-04-18T02:47:48Z 2022-04-18T02:47:48Z 2022 |
| dc.format.none.fl_str_mv | 24 p. application/pdf |
| dc.identifier.none.fl_str_mv | http://dspace.utb.edu.ec/handle/49000/11162 |
| dc.language.none.fl_str_mv | es |
| dc.publisher.none.fl_str_mv | Babahoyo: UTB-FAFI. 2022 |
| dc.rights.none.fl_str_mv | Atribución-NoComercial-SinDerivadas 3.0 Ecuador http://creativecommons.org/licenses/by-nc-nd/3.0/ec/ info:eu-repo/semantics/openAccess |
| dc.source.none.fl_str_mv | reponame:Repositorio Universidad Técnica de Babahoyo instname:Universidad Técnica de Babahoyo instacron:UTB |
| dc.subject.none.fl_str_mv | Abastecimiento Inexistencia Inventario Ventas |
| dc.title.none.fl_str_mv | Gestión de abastecimiento en la ferretería y automotriz chasi del Recinto Mata de Cacao. |
| dc.type.none.fl_str_mv | info:eu-repo/semantics/publishedVersion info:eu-repo/semantics/bachelorThesis |
| description | The Hardware and Automotive Chasi is a private company with years of experience dedicated to retail sales of hardware and automotive materials, its objective is to know what is the supply process that the company currently has, in order to discover what is the level of performance that workers have when providing customer service. Through an exhaustive analysis that was carried out within the company, it was possible to determine that One of the problems for which there are shortcomings in the supply management of the Hardware and Automotive Chasi, is the lack of inventory control and an adequate billing system. , causing dissatisfaction and discomfort in customers for not knowing the existence of the product either inside the hardware store or in the warehouse, because it cannot be verified if it exists or not, generating poor customer service. |
| eu_rights_str_mv | openAccess |
| format | bachelorThesis |
| id | UTB_4bc6673afd69b3ed47ddbb539e1e96ff |
| instacron_str | UTB |
| institution | UTB |
| instname_str | Universidad Técnica de Babahoyo |
| language_invalid_str_mv | es |
| network_acronym_str | UTB |
| network_name_str | Repositorio Universidad Técnica de Babahoyo |
| oai_identifier_str | oai:dspace.utb.edu.ec:49000/11162 |
| publishDate | 2022 |
| publisher.none.fl_str_mv | Babahoyo: UTB-FAFI. 2022 |
| reponame_str | Repositorio Universidad Técnica de Babahoyo |
| repository.mail.fl_str_mv | . |
| repository.name.fl_str_mv | Repositorio Universidad Técnica de Babahoyo - Universidad Técnica de Babahoyo |
| repository_id_str | 0 |
| rights_invalid_str_mv | Atribución-NoComercial-SinDerivadas 3.0 Ecuador http://creativecommons.org/licenses/by-nc-nd/3.0/ec/ |
| spelling | Gestión de abastecimiento en la ferretería y automotriz chasi del Recinto Mata de Cacao.Caballero Briones, Andrea YaritzaAbastecimientoInexistenciaInventarioVentasThe Hardware and Automotive Chasi is a private company with years of experience dedicated to retail sales of hardware and automotive materials, its objective is to know what is the supply process that the company currently has, in order to discover what is the level of performance that workers have when providing customer service. Through an exhaustive analysis that was carried out within the company, it was possible to determine that One of the problems for which there are shortcomings in the supply management of the Hardware and Automotive Chasi, is the lack of inventory control and an adequate billing system. , causing dissatisfaction and discomfort in customers for not knowing the existence of the product either inside the hardware store or in the warehouse, because it cannot be verified if it exists or not, generating poor customer service.The Hardware and Automotive Chasi is a private company with years of experience dedicated to retail sales of hardware and automotive materials, its objective is to know what is the supply process that the company currently has, in order to discover what is the level of performance that workers have when providing customer service. Through an exhaustive analysis that was carried out within the company, it was possible to determine that One of the problems for which there are shortcomings in the supply management of the Hardware and Automotive Chasi, is the lack of inventory control and an adequate billing system. , causing dissatisfaction and discomfort in customers for not knowing the existence of the product either inside the hardware store or in the warehouse, because it cannot be verified if it exists or not, generating poor customer service.La Ferretería y Automotriz Chasi es una empresa privada con años de trayectoria dedicada a las ventas al por menor de materiales de ferretería y automotriz, tiene como objetivo conocer cuál es el proceso de abastecimiento con el que cuenta actualmente la empresa, para de esta manera descubrir cuál es el nivel de desempeño que tienen los trabajadores al momento de brindar atención al cliente. Mediante un exhaustivo análisis que se realizó dentro de la empresa se pudo determinar que Uno de las problemáticas por la cual existe falencias en la gestión de abastecimiento de la Ferretería y Automotriz Chasi, es la inexistencia de un control de inventario y un sistema de facturación adecuado, provocando inconformidad y malestar en los clientes por desconocer la existencia del producto sea dentro de la ferretería o en bodega, debido a que no se puede verificar si existe o no, generando una mala atención a los clientes.Babahoyo: UTB-FAFI. 2022Camacho Coloma, Tulio Telesforo2022-04-18T02:47:48Z2022-04-18T02:47:48Z2022info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/bachelorThesis24 p.application/pdfhttp://dspace.utb.edu.ec/handle/49000/11162esAtribución-NoComercial-SinDerivadas 3.0 Ecuadorhttp://creativecommons.org/licenses/by-nc-nd/3.0/ec/info:eu-repo/semantics/openAccessreponame:Repositorio Universidad Técnica de Babahoyoinstname:Universidad Técnica de Babahoyoinstacron:UTB2022-04-18T08:01:06Zoai:dspace.utb.edu.ec:49000/11162Institucionalhttp://dspace.utb.edu.ec/Universidad públicahttps://utb.edu.ec/http://dspace.utb.edu.ec/oai.Ecuador...opendoar:02026-02-28T22:22:02.643496Repositorio Universidad Técnica de Babahoyo - Universidad Técnica de Babahoyotrue |
| spellingShingle | Gestión de abastecimiento en la ferretería y automotriz chasi del Recinto Mata de Cacao. Caballero Briones, Andrea Yaritza Abastecimiento Inexistencia Inventario Ventas |
| status_str | publishedVersion |
| title | Gestión de abastecimiento en la ferretería y automotriz chasi del Recinto Mata de Cacao. |
| title_full | Gestión de abastecimiento en la ferretería y automotriz chasi del Recinto Mata de Cacao. |
| title_fullStr | Gestión de abastecimiento en la ferretería y automotriz chasi del Recinto Mata de Cacao. |
| title_full_unstemmed | Gestión de abastecimiento en la ferretería y automotriz chasi del Recinto Mata de Cacao. |
| title_short | Gestión de abastecimiento en la ferretería y automotriz chasi del Recinto Mata de Cacao. |
| title_sort | Gestión de abastecimiento en la ferretería y automotriz chasi del Recinto Mata de Cacao. |
| topic | Abastecimiento Inexistencia Inventario Ventas |
| url | http://dspace.utb.edu.ec/handle/49000/11162 |