Atención al cliente en el “Hotel San Juan” de la parroquia san juan.
Through this case study, the problems that the hotel has, such as the lack of staff training, lack of communication, motivation and not knowing how to listen to the suggestions and needs of the client, were made known, through this a justification was made to give know the causes and effects within...
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| Autor principal: | |
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| Formato: | bachelorThesis |
| Publicado em: |
2022
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| Assuntos: | |
| Acesso em linha: | http://dspace.utb.edu.ec/handle/49000/12995 |
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