Estrategia de marketing digital y logística para la empresa electro link de la ciudad de Guayaquil periodo 2022

This case study is based on digital marketing and logistics and its main objective is to improve the digital shopping experience and logistics in the company Electrolink in the city of Guayaquil and in this way, it seeks to enhance sales and be able to satisfy the customer. client, by identifying th...

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מידע ביבליוגרפי
מחבר ראשי: Bravo González, Kevin Lenin (author)
פורמט: bachelorThesis
יצא לאור: 2023
נושאים:
גישה מקוונת:http://dspace.utb.edu.ec/handle/49000/15213
תגים: הוספת תג
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author Bravo González, Kevin Lenin
author_facet Bravo González, Kevin Lenin
author_role author
collection Repositorio Universidad Técnica de Babahoyo
dc.contributor.none.fl_str_mv Carrasco Echeverria, Gina
dc.creator.none.fl_str_mv Bravo González, Kevin Lenin
dc.date.none.fl_str_mv 2023-11-12T14:11:31Z
2023-11-12T14:11:31Z
2023
dc.format.none.fl_str_mv 45 p.
application/pdf
dc.identifier.none.fl_str_mv http://dspace.utb.edu.ec/handle/49000/15213
dc.language.none.fl_str_mv es
dc.publisher.none.fl_str_mv Babahoyo: UTB-FAFI. 2023
dc.rights.none.fl_str_mv Atribución-NoComercial-SinDerivadas 3.0 Ecuador
http://creativecommons.org/licenses/by-nc-nd/3.0/ec/
info:eu-repo/semantics/openAccess
dc.source.none.fl_str_mv reponame:Repositorio Universidad Técnica de Babahoyo
instname:Universidad Técnica de Babahoyo
instacron:UTB
dc.subject.none.fl_str_mv Marketing
Redes Sociales
Estrategia
Logística
Clientes
Digitales
dc.title.none.fl_str_mv Estrategia de marketing digital y logística para la empresa electro link de la ciudad de Guayaquil periodo 2022
dc.type.none.fl_str_mv info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/bachelorThesis
description This case study is based on digital marketing and logistics and its main objective is to improve the digital shopping experience and logistics in the company Electrolink in the city of Guayaquil and in this way, it seeks to enhance sales and be able to satisfy the customer. client, by identifying the problems that have arisen in the company such as ignorance and little use of digital tools, this has caused a decrease in their sales, it is intended to provide solutions that help improve the warehouse, the approach methodology through techniques and instruments such as interviews and surveys conducted with the owner and customers of Electrolink, preparing question questionnaires that helped to decipher the shortcomings that the company presents to improve its profitability and highlight that company among the competition , so that you can position yourself in the commercial market. With the elaboration of the questionnaire of questions that was made to the owner of the Electrolink company and the surveys applied to the customers of the store, it was confirmed that this company presents a malfunction on the part of the employees within the functions granted by the owner, noting that they have not had the proper advice and practice in the digital marketing strategy and logistics in the application of inventories has not been carried out with correct organization, despite having a large part of the acceptance in the attention and satisfaction towards the clients suggest that the Electrolink company implemented digital marketing strategies for the best performance of its business.
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publisher.none.fl_str_mv Babahoyo: UTB-FAFI. 2023
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repository.name.fl_str_mv Repositorio Universidad Técnica de Babahoyo - Universidad Técnica de Babahoyo
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rights_invalid_str_mv Atribución-NoComercial-SinDerivadas 3.0 Ecuador
http://creativecommons.org/licenses/by-nc-nd/3.0/ec/
spelling Estrategia de marketing digital y logística para la empresa electro link de la ciudad de Guayaquil periodo 2022Bravo González, Kevin LeninMarketingRedes SocialesEstrategiaLogísticaClientesDigitalesThis case study is based on digital marketing and logistics and its main objective is to improve the digital shopping experience and logistics in the company Electrolink in the city of Guayaquil and in this way, it seeks to enhance sales and be able to satisfy the customer. client, by identifying the problems that have arisen in the company such as ignorance and little use of digital tools, this has caused a decrease in their sales, it is intended to provide solutions that help improve the warehouse, the approach methodology through techniques and instruments such as interviews and surveys conducted with the owner and customers of Electrolink, preparing question questionnaires that helped to decipher the shortcomings that the company presents to improve its profitability and highlight that company among the competition , so that you can position yourself in the commercial market. With the elaboration of the questionnaire of questions that was made to the owner of the Electrolink company and the surveys applied to the customers of the store, it was confirmed that this company presents a malfunction on the part of the employees within the functions granted by the owner, noting that they have not had the proper advice and practice in the digital marketing strategy and logistics in the application of inventories has not been carried out with correct organization, despite having a large part of the acceptance in the attention and satisfaction towards the clients suggest that the Electrolink company implemented digital marketing strategies for the best performance of its business.This case study is based on digital marketing and logistics and its main objective is to improve the digital shopping experience and logistics in the company Electrolink in the city of Guayaquil and in this way, it seeks to enhance sales and be able to satisfy the customer. client, by identifying the problems that have arisen in the company such as ignorance and little use of digital tools, this has caused a decrease in their sales, it is intended to provide solutions that help improve the warehouse, the approach methodology through techniques and instruments such as interviews and surveys conducted with the owner and customers of Electrolink, preparing question questionnaires that helped to decipher the shortcomings that the company presents to improve its profitability and highlight that company among the competition , so that you can position yourself in the commercial market. With the elaboration of the questionnaire of questions that was made to the owner of the Electrolink company and the surveys applied to the customers of the store, it was confirmed that this company presents a malfunction on the part of the employees within the functions granted by the owner, noting that they have not had the proper advice and practice in the digital marketing strategy and logistics in the application of inventories has not been carried out with correct organization, despite having a large part of the acceptance in the attention and satisfaction towards the clients suggest that the Electrolink company implemented digital marketing strategies for the best performance of its business.El presente estudio de caso está basado en el marketing digital y logística y tiene como objetivo principal mejorar la experiencia de compra en la empresa Electrolink de la ciudad de Guayaquil y de esta manera se busca dar realce a las ventas y poder satisfacer al cliente, al identificar los problemas que se han suscitado en la empresa como es el desconocimiento y escaso uso de las herramientas digitales, esto ha provocado que exista una disminución en sus ventas se pretende dar soluciones que ayuden a la mejora del almacén, se utilizó la metodología de aproximación a través de técnicas e instrumentos como las entrevistas y encuestas realizadas al propietario y clientes de Electrolink, elaborando cuestionarios de preguntas que sirvió de ayuda para poder descifrar las falencias que presenta la empresa para mejorar su rentabilidad y resaltar esa empresa entre la competencia, para que puede posicionarse en el mercado comercial. Con la elaboración del cuestionario de preguntas que se efectuó al propietario de la empresa Electrolink y las encuestas aplicada a los clientes del almacén se confirmó que esta empresa presenta un mal funcionamiento por parte de los empleados dentro de las funciones otorgadas por el propietario, señalando que no han tenido el debido asesoramiento y practica en la estrategia de marketing digital y logística en la aplicación de los inventarios no se ha llevado con correcta organización, a pesar de tener gran parte de la aceptación en la atención y satisfacción hacia los clientes sugieren que la empresa Electrolink implementé estrategias de marketing digital para el mejor funcionamiento de su actividad comercial.Babahoyo: UTB-FAFI. 2023Carrasco Echeverria, Gina2023-11-12T14:11:31Z2023-11-12T14:11:31Z2023info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/bachelorThesis45 p.application/pdfhttp://dspace.utb.edu.ec/handle/49000/15213esAtribución-NoComercial-SinDerivadas 3.0 Ecuadorhttp://creativecommons.org/licenses/by-nc-nd/3.0/ec/info:eu-repo/semantics/openAccessreponame:Repositorio Universidad Técnica de Babahoyoinstname:Universidad Técnica de Babahoyoinstacron:UTB2023-11-13T08:01:20Zoai:dspace.utb.edu.ec:49000/15213Institucionalhttp://dspace.utb.edu.ec/Universidad públicahttps://utb.edu.ec/http://dspace.utb.edu.ec/oai.Ecuador...opendoar:02026-02-28T22:22:33.629543Repositorio Universidad Técnica de Babahoyo - Universidad Técnica de Babahoyotrue
spellingShingle Estrategia de marketing digital y logística para la empresa electro link de la ciudad de Guayaquil periodo 2022
Bravo González, Kevin Lenin
Marketing
Redes Sociales
Estrategia
Logística
Clientes
Digitales
status_str publishedVersion
title Estrategia de marketing digital y logística para la empresa electro link de la ciudad de Guayaquil periodo 2022
title_full Estrategia de marketing digital y logística para la empresa electro link de la ciudad de Guayaquil periodo 2022
title_fullStr Estrategia de marketing digital y logística para la empresa electro link de la ciudad de Guayaquil periodo 2022
title_full_unstemmed Estrategia de marketing digital y logística para la empresa electro link de la ciudad de Guayaquil periodo 2022
title_short Estrategia de marketing digital y logística para la empresa electro link de la ciudad de Guayaquil periodo 2022
title_sort Estrategia de marketing digital y logística para la empresa electro link de la ciudad de Guayaquil periodo 2022
topic Marketing
Redes Sociales
Estrategia
Logística
Clientes
Digitales
url http://dspace.utb.edu.ec/handle/49000/15213