Estudio de factibilidad para el desarrollo de un sistema informático de agendamiento de citas de referencias on-line de las unidades de salud que pertenecen a la planificación territorial del Distrito 12D01 Salud

Comprehensive health care for the population must be assisted by user referral systems that are integrated, functional and mutually supportive. Scheduling at the institutional level is the system that contains, in an orderly fashion, a set of topics, tasks or activities to be carried out in a given...

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Autore principale: Sanchez Marchan, Cesar Javier (author)
Natura: bachelorThesis
Pubblicazione: 2020
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Accesso online:http://dspace.utb.edu.ec/handle/49000/9023
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Riassunto:Comprehensive health care for the population must be assisted by user referral systems that are integrated, functional and mutually supportive. Scheduling at the institutional level is the system that contains, in an orderly fashion, a set of topics, tasks or activities to be carried out in a given period of time; At the District level, the activity of scheduling references is carried out physically, this means that the appointments are saved in notebooks, printed formats and other manual tools that do not go according to technological evolution, the objective of the case study is to implement scheduling of referral appointments from first level to second level health units through an on-line computer system. To this end, the following question was posed: What benefits for the Institutional objectives does the development of an online reference scheduling system provide? To know the result of the question, the direct observation technique was applied and an interview was applied to the officials responsible for the activity of scheduling referrals in the first-level Units, it is evident that the activity is being carried out manually, generates difficulties such as the delay in assigning appointments, the person in charge of this task has to leave his / her position as I work during the time that the manual scheduling lasts, in addition to economic expenses since their transfer is carried out daily to carry out the manual scheduling in the second level. Bearing this in mind, it is feasible to contribute to guaranteeing the quality, continuity and comprehensiveness of care in the health establishments of the 12D01 district, by implementing the online scheduling of the reference subsystem to the second level of care.