Gestión administrativa del Almacén Créditos Económicos del cantón Babahoyo. Período 2021.
Administrative management is a relevant aspect that each company must take care of since the perception of the consumer market depends on this the level of sales and business progress depend on this. Therefore, it is a key factor of organizational success in the company responsible for any economic...
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| Format: | bachelorThesis |
| Veröffentlicht: |
2022
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| Schlagworte: | |
| Online Zugang: | http://dspace.utb.edu.ec/handle/49000/12592 |
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| Zusammenfassung: | Administrative management is a relevant aspect that each company must take care of since the perception of the consumer market depends on this the level of sales and business progress depend on this. Therefore, it is a key factor of organizational success in the company responsible for any economic activity in which they provide. The objective of this case study is to determine the factors of administrative management that affect the work performance of the employees of the "Economic Credits" warehouse in the province of Los Ríos, in the Babahoyo canton. The methodology used is made up of a quantitative approach, due to the fact that tangible and intangible aspects presented by the commercial establishment were analyzed in terms of the performance of the workers, the same ones that were unified and processed to better understand the results. The types of descriptive and field research were used because it allowed describing the situations identified in the commercial and collecting information related to the variable under analysis. The techniques used are; a survey addressed to the warehouse workers to determine their perception of the mandates received from the director and an interview with the manager-owner of the establishment to identify the organizational weaknesses that condition the performance of the workers. The results of the investigation reveal that the director or managers do not develop adequate human relationships that strengthen business processes with workers, in the same way it was identified that administrative management has not implemented necessary training and business strategies to strengthen links with workers. |
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