Formación profesional de los prestadores de servicios en los complejos turísticos del cantón Montalvo

The present project called "Professional training of service providers in the tourist complexes of the canton Montalvo" is based on the lack of academic training providers have this does not provide good care to tourists, and there is no better tourism development of the canton. Since it i...

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Detalles Bibliográficos
Autor principal: Saona García, Erika Paulina (author)
Formato: bachelorThesis
Lenguaje:spa
Publicado: 2018
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Acceso en línea:http://dspace.utb.edu.ec/handle/49000/5214
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Sumario:The present project called "Professional training of service providers in the tourist complexes of the canton Montalvo" is based on the lack of academic training providers have this does not provide good care to tourists, and there is no better tourism development of the canton. Since it is one of the cantons with the highest number of tourists, most of the service providers that work in the different areas do not have the training they are offered, and do not have the necessary knowledge to provide a good service. Tourists. For the development of the research an exploratory methodology was used where the different variables were investigated, the different information selection techniques were applied to facilitate the collection of significant data, through surveys and interviews, observation sheets, made to the Owners and service providers finally showed that the academic training of service providers affects the development of tourism.