Evaluación de la calidad de atención y satisfacción de los clientes del Comercial Joselito del cantón Baba

The objective of the case study is to determine what are the shortcomings that exist in the quality of care and customer satisfaction of the Joselito commercial, for the reason that they do not feel satisfied with the service, due to the fact that there are complaints in some customers, In terms of...

• Главный автор: Mariscal Cadena, María Cristina (author)
• Формат: bachelorThesis
• Опубликовано: 2021
• Предметы: Calidad; Servicio; Capacitaciones; Atención
• Online-ссылка: http://dspace.utb.edu.ec/handle/49000/9700