Estudio de implementación de un Sistema Web para el control y seguimiento de quejas y sugerencias en la Empresa Tía (Sucursal 121) del cantón Ventanas, Provincia Los Ríos
This case study project emphasizes the analysis of customer service processes, emphasizing the attention to complaints and suggestions made by the customer, with the aim of eliminating all these and proposing an alternative feasible computer solution for thus guaranteeing better service and optimiza...
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| Hovedforfatter: | |
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| Format: | bachelorThesis |
| Udgivet: |
2021
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| Fag: | |
| Online adgang: | http://dspace.utb.edu.ec/handle/49000/9511 |
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