Análisis de incidencia en el uso de sistema de corte para los abonados de la empresa Jatnet de la ciudad de Babahoyo

These outage management systems help to have better control of customers and the entire company, they also facilitate the work of ISP administrators since this system allows us to make configurations easily and dynamically. SMARTISP is a powerful software that allows you to manage clients that have...

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Autor principal: Ruiz Viteri, Byron Joel (author)
Formato: bachelorThesis
Publicado em: 2020
Assuntos:
Acesso em linha:http://dspace.utb.edu.ec/handle/49000/8723
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Resumo:These outage management systems help to have better control of customers and the entire company, they also facilitate the work of ISP administrators since this system allows us to make configurations easily and dynamically. SMARTISP is a powerful software that allows you to manage clients that have ISPs or WISPs, with accounting functions that offers the ability to integrate Mikrotik routers, it also allows you to manage registrations and cancellations, suspend clients for non-payment. In this case study we seek to analyze the different incidents that our management system has, we will also provide optimal solutions for policies and security standards which serve to govern a good operation. The most common incidence that the system has is that it does not activate the service correctly, that is, the system activates the service, but the client has his service deactivated and the owner manager of the company would have to restart the CPE (Local Equipment the client's). The system also allows entering or saving two identical IPs to different computers, for which this leads to an IP Address conflict, which makes the internet not stable and causes the network to fall.