Análisis para la automatización de los procesos administrativos del Laboratorio Clínico Unilab de la ciudadela 4 de mayo.

Currently, Administrative Management and clinical laboratories are involved in the technological era. After analyzing the current situation of the Unilab Clinical Laboratory located in the 4 de Mayo neighborhood of Babahoyo, it has been identified that their manual administrative processes are generating significant deficiencies in terms of efficiency, accuracy, and patient satisfaction. These deficiencies include delays in scheduling appointments and failures in result delivery, negatively impacting the quality of care provided. Therefore, it is recommended to implement modern technological solutions such as an online appointment scheduling system and an automated data capture system. The online scheduling system will allow patients to conveniently book appointments, reduce time and resources dedicated to manual scheduling, and improve the patient experience. The automated data capture system will enable direct input of examination results from laboratory equipment to the data management system, eliminating human errors and improving result accuracy and integrity. These improvements will optimize administrative processes, provide more efficient and reliable care, and enhance the quality of care and patient satisfaction at Unilab Clinical Laboratory. It is worth noting that the objective of this research is to analyze automation of administrative processes, as the laboratory currently lacks it and relies on manual methods of information handling. Therefore, implementing automation will streamline administrative processes.

• Autore principale: Gurumendi Barbera, Evelyn Lisbeth (author)
• Natura: bachelorThesis
• Pubblicazione: 2023
• Soggetti: Automatización; Procesos administrativos; Soluciones tecnológicas; Información; Datos
• Accesso online: http://dspace.utb.edu.ec/handle/49000/14993