Gestión documental en la COAC San Antonio Ltda. del cantón Montalvo

This research is based on the importance of a correct filing and classification system of the information that a company emits and receives during the development of its functions. In the “San Antonio” cooperative, the absence of a document management procedure was analyzed from an internal context, detailing all the problems caused and their effect on the processes carried out by the aforementioned entity. For the collection of information, a survey was used as an investigative method, which was directed to the workers of the entity due to the daily manipulation that they maintain with the files, their answers would provide clarity regarding the problem presented; In addition, an interview was carried out with the Compliance Officer of the cooperative, considering that the main function of his position is to verify that all processes are carried out correctly and on whom the fulfillment of the specific objectives of the institution depends. Based on the results obtained, it was concluded that those who make up the organization do not apply techniques for the proper management of documents, hence the generation of inconveniences related to the subject. The inadequate filing of documents and the slowness of the communications in the COAC "San Antonio" generate disorganization, loss of time and delay in the fulfillment of the objectives affecting the business effectiveness.

• Hoofdauteur: Perez Arevalo, Domenica Sofia (author)
• Formaat: bachelorThesis
• Gepubliceerd in: 2020
• Onderwerpen: Gestión documental; Organización; Conservación; Efectividad
• Online toegang: http://dspace.utb.edu.ec/handle/49000/8342