Estrategias de marketing y su incidencia en el sindicato de choferes de la ciudad de Babahoyo en el año 2024.

This case study focuses on analyzing the marketing strategies of the Drivers' Union of the city of Babahoyo and its impact on customer acquisition, and reveals that the institution faces challenges when it comes to visibility and communication of its value proposition. The absence of an effecti...

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Glavni autor: Barrera Lozano, Bryan Alexander (author)
Format: bachelorThesis
Izdano: 2025
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Online pristup:http://dspace.utb.edu.ec/handle/49000/17801
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author Barrera Lozano, Bryan Alexander
author_facet Barrera Lozano, Bryan Alexander
author_role author
collection Repositorio Universidad Técnica de Babahoyo
dc.contributor.none.fl_str_mv Gaibor Gaibor, July Yojana
dc.creator.none.fl_str_mv Barrera Lozano, Bryan Alexander
dc.date.none.fl_str_mv 2025-04-19T04:48:59Z
2025-04-19T04:48:59Z
2025
dc.format.none.fl_str_mv 45 p.
application/pdf
dc.identifier.none.fl_str_mv http://dspace.utb.edu.ec/handle/49000/17801
dc.language.none.fl_str_mv es
dc.publisher.none.fl_str_mv Babahoyo: UTB-FAFI. 2025
dc.rights.none.fl_str_mv Attribution-NonCommercial-NoDerivs 3.0 United States
http://creativecommons.org/licenses/by-nc-nd/3.0/us/
info:eu-repo/semantics/openAccess
dc.source.none.fl_str_mv reponame:Repositorio Universidad Técnica de Babahoyo
instname:Universidad Técnica de Babahoyo
instacron:UTB
dc.subject.none.fl_str_mv Marketing digital
Visibilidad institucional
Estrategias de promoción
Comercio
dc.title.none.fl_str_mv Estrategias de marketing y su incidencia en el sindicato de choferes de la ciudad de Babahoyo en el año 2024.
dc.type.none.fl_str_mv info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/bachelorThesis
description This case study focuses on analyzing the marketing strategies of the Drivers' Union of the city of Babahoyo and its impact on customer acquisition, and reveals that the institution faces challenges when it comes to visibility and communication of its value proposition. The absence of an effective digital strategy has contributed to the acquisition of fewer clients compared to other institutions that have opted to take a more modern approach. The research makes use of qualitative and quantitative data through interviews with managers and customer surveys, it is evident that the institution has long made use of traditional media such as radio, print advertising and the classic word-of-mouth recommendation. Although they have tried to work with social networks, the impact generated is very little due to lack of content and consistency in publications, therefore, it is suggested that a combination of traditional media and digital marketing could be the key to notice an improvement in visibility and customer acquisition.
eu_rights_str_mv openAccess
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instname_str Universidad Técnica de Babahoyo
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network_acronym_str UTB
network_name_str Repositorio Universidad Técnica de Babahoyo
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publishDate 2025
publisher.none.fl_str_mv Babahoyo: UTB-FAFI. 2025
reponame_str Repositorio Universidad Técnica de Babahoyo
repository.mail.fl_str_mv .
repository.name.fl_str_mv Repositorio Universidad Técnica de Babahoyo - Universidad Técnica de Babahoyo
repository_id_str 0
rights_invalid_str_mv Attribution-NonCommercial-NoDerivs 3.0 United States
http://creativecommons.org/licenses/by-nc-nd/3.0/us/
spelling Estrategias de marketing y su incidencia en el sindicato de choferes de la ciudad de Babahoyo en el año 2024.Barrera Lozano, Bryan AlexanderMarketing digitalVisibilidad institucionalEstrategias de promociónComercioThis case study focuses on analyzing the marketing strategies of the Drivers' Union of the city of Babahoyo and its impact on customer acquisition, and reveals that the institution faces challenges when it comes to visibility and communication of its value proposition. The absence of an effective digital strategy has contributed to the acquisition of fewer clients compared to other institutions that have opted to take a more modern approach. The research makes use of qualitative and quantitative data through interviews with managers and customer surveys, it is evident that the institution has long made use of traditional media such as radio, print advertising and the classic word-of-mouth recommendation. Although they have tried to work with social networks, the impact generated is very little due to lack of content and consistency in publications, therefore, it is suggested that a combination of traditional media and digital marketing could be the key to notice an improvement in visibility and customer acquisition.This case study focuses on analyzing the marketing strategies of the Drivers' Union of the city of Babahoyo and its impact on customer acquisition, and reveals that the institution faces challenges when it comes to visibility and communication of its value proposition. The absence of an effective digital strategy has contributed to the acquisition of fewer clients compared to other institutions that have opted to take a more modern approach. The research makes use of qualitative and quantitative data through interviews with managers and customer surveys, it is evident that the institution has long made use of traditional media such as radio, print advertising and the classic word-of-mouth recommendation. Although they have tried to work with social networks, the impact generated is very little due to lack of content and consistency in publications, therefore, it is suggested that a combination of traditional media and digital marketing could be the key to notice an improvement in visibility and customer acquisition.El presente estudio de caso se enfoca en analizar las estrategias de marketing del Sindicato de choferes de la ciudad de Babahoyo y cuál es el impacto que genera en la captación de clientes, se dan a conocer que la institución enfrenta desafíos cuando se trata de la visibilidad y comunicación de su propuesta de valor. La ausencia de una estrategia digital efectiva ha contribuido a la captación de menos clientes frente a las otras instituciones que han optado por tomar un enfoque más moderno. La investigación hace uso de datos cualitativos y cuantitativos mediante entrevista a directivos y encuestas a los clientes, se evidencia que la institución ha hecho uso de medios tradicionales por largo tiempo tales como la radio, publicidad impresa y la clásica recomendación de boca a boca. Aunque se ha intentado trabajar con redes sociales, el impacto que este genera es muy poco debido a falta de contenido y constancia en publicaciones, por ende, se sugiere que una combinación de medios tradicionales y marketing digital podría ser la clave para notar una mejoría en la visibilidad y la captación de clientes.Babahoyo: UTB-FAFI. 2025Gaibor Gaibor, July Yojana2025-04-19T04:48:59Z2025-04-19T04:48:59Z2025info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/bachelorThesis45 p.application/pdfhttp://dspace.utb.edu.ec/handle/49000/17801esAttribution-NonCommercial-NoDerivs 3.0 United Stateshttp://creativecommons.org/licenses/by-nc-nd/3.0/us/info:eu-repo/semantics/openAccessreponame:Repositorio Universidad Técnica de Babahoyoinstname:Universidad Técnica de Babahoyoinstacron:UTB2025-04-29T08:09:28Zoai:dspace.utb.edu.ec:49000/17801Institucionalhttp://dspace.utb.edu.ec/Universidad públicahttps://utb.edu.ec/http://dspace.utb.edu.ec/oai.Ecuador...opendoar:02026-03-07T22:25:40.526217Repositorio Universidad Técnica de Babahoyo - Universidad Técnica de Babahoyotrue
spellingShingle Estrategias de marketing y su incidencia en el sindicato de choferes de la ciudad de Babahoyo en el año 2024.
Barrera Lozano, Bryan Alexander
Marketing digital
Visibilidad institucional
Estrategias de promoción
Comercio
status_str publishedVersion
title Estrategias de marketing y su incidencia en el sindicato de choferes de la ciudad de Babahoyo en el año 2024.
title_full Estrategias de marketing y su incidencia en el sindicato de choferes de la ciudad de Babahoyo en el año 2024.
title_fullStr Estrategias de marketing y su incidencia en el sindicato de choferes de la ciudad de Babahoyo en el año 2024.
title_full_unstemmed Estrategias de marketing y su incidencia en el sindicato de choferes de la ciudad de Babahoyo en el año 2024.
title_short Estrategias de marketing y su incidencia en el sindicato de choferes de la ciudad de Babahoyo en el año 2024.
title_sort Estrategias de marketing y su incidencia en el sindicato de choferes de la ciudad de Babahoyo en el año 2024.
topic Marketing digital
Visibilidad institucional
Estrategias de promoción
Comercio
url http://dspace.utb.edu.ec/handle/49000/17801