La gestión administrativa y su incidencia en la atención al usuario en la Agencia nacional de tránsito de los Ríos – sucursal Babahoyo”.

In the Institution there is a suitable model for developing appropriate administrative processes to achieve user satisfaction. Not being defined the activities and responsibilities of the actors in the process and be continuous rotation of personnel managers and employees, the time of engagement and...

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Kaydedildi:
Detaylı Bibliyografya
Yazar: Sandoval Vite, Grace Lorena (author)
Materyal Türü: masterThesis
Dil:spa
Baskı/Yayın Bilgisi: 2015
Konular:
Online Erişim:http://dspace.utb.edu.ec/handle/49000/1646
Etiketler: Etiketle
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Diğer Bilgiler
Özet:In the Institution there is a suitable model for developing appropriate administrative processes to achieve user satisfaction. Not being defined the activities and responsibilities of the actors in the process and be continuous rotation of personnel managers and employees, the time of engagement and productivity thereof is extended. There is little communication between departments, which causes everyone to work individually and not on processes. The sample must be representative of the population of interest and the information collected is limited to the questions outlined by composing the pre-coded questionnaire designed for this purpose.