Calidad de servicio y la satisfacción del cliente en las compañías de tricimotos del cantón La Maná, provincia de Cotopaxi. Propuesta de un modelo de calidad.
The general objective of this research was to propose a quality model that would improve the service and raise the level of satisfaction of the customers of the “tricimotos” companies in La Maná. The purpose is to determine the problems in the quality of service provided by the companies of “tricimo...
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| Format: | bachelorThesis |
| Language: | spa |
| Published: |
2019
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| Online Access: | http://repositorio.utc.edu.ec/handle/27000/4821 |
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