Calidad de servicio percibido por los docentes y estudiantes de la biblioteca de la Universidad Técnica de Cotopaxi, durante el período Septiembre 2019 - Febrero 2020.

The University libraries have assumed an important role in education, which underlies providing a quality service to users. This project was developed with the objective of evaluating the quality of service perceived by teachers and students of the library of the Technical University of Cotopaxi in...

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Bibliografiske detaljer
Hovedforfatter: Claudio Molina, María Angélica (author)
Andre forfattere: López Manjarrez, Fernanda Estefanía (author)
Format: bachelorThesis
Sprog:spa
Udgivet: 2020
Fag:
Online adgang:http://repositorio.utc.edu.ec/handle/27000/5935
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