“La calidad de servicio y su incidencia en la satisfacción de los clientes de las empresas de multiservicios del cantón La Maná, Provincia de Cotopaxi, año 2022.
Nowadays, the increasing competition faced by multi-service companies has demonstrated the challenge of improving their efficiency in the field of quality of service, that is why this research aims to analyze the incidence of the quality of service in the level of customer satisfaction in the multi-...
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| Formato: | bachelorThesis |
| Idioma: | spa |
| Publicado: |
2022
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| Acceso en liña: | http://repositorio.utc.edu.ec/handle/27000/9132 |
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