Estrategias de servicio y atención al cliente de la cooperativa de ahorro y crédito Cotopaxi, ubicada en la parroquia Pastocalle, cantón Latacunga, provincia de Cotopaxi.

This research work has as main objective to develop service strategies and customer care for the benefit of the Cooperative Savings and Credit Cotopaxi, which does not have strategies according to customer needs. For this reason the institution offered its support in the study of the problem mention...

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Autor principal: López Caisaguano, Lizeth Valeria (author)
Altres autors: Negrete Guanoluisa, Maribel Estefanía (author)
Format: bachelorThesis
Idioma:spa
Publicat: 2014
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Accés en línia:http://repositorio.utc.edu.ec/handle/27000/4708
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