Satisfacción laboral y desempeño de los empleados de la empresa " Llermat Súper Pollo".

This research aimed to determine the relationship between Satisfaction and Work Performance of the employees of the LLERMAT “Súper Pollo” company, in addition to evaluate both variables, their dimensions and possible differences by branch office. The methodology applied was descriptive, explanatory...

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Gorde:
Xehetasun bibliografikoak
Egile nagusia: Bastidas Herrera, Isabel Alejandra (author)
Beste egile batzuk: Albarracín Orellana, Verónica María (author)
Formatua: bachelorThesis
Hizkuntza:spa
Argitaratua: 2020
Gaiak:
Sarrera elektronikoa:http://repositorio.utc.edu.ec/handle/27000/5932
Etiketak: Etiketa erantsi
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Gaia:This research aimed to determine the relationship between Satisfaction and Work Performance of the employees of the LLERMAT “Súper Pollo” company, in addition to evaluate both variables, their dimensions and possible differences by branch office. The methodology applied was descriptive, explanatory and quantitative character, as it sought to understand the possible relationship between the aforementioned variables. In order to respond to this need, three questionnaires were applied that were used to collect data, which were focused on job satisfaction, job performance and self-performance evaluation. In order to analyze the validity and reliability of the instruments, was applied the Cronbach's alpha estimation, in addition, the results of satisfaction and work performance by branch were compared through a contrast of mean difference, an estimate by ordinary least squares to identify the possible relationship between satisfaction and performance, finally, a factor analysis was carried out to try to summarize all the approaches in dimensions. As a result, it was obtained in general terms that job satisfaction in the company is very good, while in relation to work performance and performance self-evaluation it was possible to show that the result is good to very good, thus coinciding with the two evaluations performed respectively. It was concluded that there is indeed no significant relationship between job satisfaction and performance in the employees of the “Súper Pollo” company, and differences in results are evidenced by branch