Calidad de servicio y su incidencia en la satisfacción del cliente en las compañías de transporte de carga pesada del cantón La Maná, provincia de Cotopaxi, año 2018.
Currently, the increasing competition faced by heavy cargo transportation companies has highlighted the challenge of improving their efficiency in the field of quality of service, which is why the present research was carried out, which aimed to analyze the incidence of quality of service in the lev...
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| Hoofdauteur: | |
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| Formaat: | bachelorThesis |
| Taal: | spa |
| Gepubliceerd in: |
2019
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| Onderwerpen: | |
| Online toegang: | http://repositorio.utc.edu.ec/handle/27000/4825 |
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