Medición de la calidad del servicio en la atención al usuario en el proceso de matriculación de la Universidad Técnica de Cotopaxi.

The research was sought to determine the measurement quality in the user service that the Universidad Técnica de Cotopaxi offers. The research problem are the limitations in the user service in the enrollment process of the Universidad Técnica de Cotopaxi, since there is no a study that determines t...

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Bibliographic Details
Main Author: Cortez Coronel, Carmen Margarita (author)
Other Authors: Campaña Núñez, Fausto Vinicio (author)
Format: bachelorThesis
Language:spa
Published: 2018
Subjects:
Online Access:http://repositorio.utc.edu.ec/handle/27000/4472
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