Modelo de Responsabilidad Social Empresarial para el MIES provincia de Cotopaxi.

Corporate Social Responsibility is important at the present time because it facilitates and allows the voluntary integration of operations and relationships with external and internal clients of companies with social and environmental concerns; because its incidence is direct in the ethical management of the processes, since it is coupled to the strategic direction of all types of organizations, through the principles on which it works; Therefore, the present investigative work aims to determine elements that are articulated with the principles of the international standard ISO 26000 CSR, to structure the proposal for a Model of Corporate Social Responsibility adjusted to the needs of Mies-Cotopaxi and its stakeholders, with the intention of contributing in the resolution of the problem of the inadequate handling of principles of social responsibility of the public servants of Social Inclusion, for which a methodology of statistical data collection was applied, through surveys to the Technical and Operative personnel, to carry out the diagnosis of the current situation in the execution of the processes; it was determined that they should be strengthened in the dimensions: Ethical Values and Transparency, Internal User (servants and officials), Relations with external users, Relations with the community, Environment, for which the CSR Model guides aligned actions and activities to the internal processes of provision of Social Services, which will guarantee quality attention to users and the efficient performance of functions.

• Главный автор: Elizalde Cárdenas, Sandra Ángela (author)
• Формат: masterThesis
• Язык: spa
• Опубликовано: 2022
• Предметы: GESTIÓN DE LA RESPONSABILIDAD SOCIAL; INCLUSIÓN SOCIAL; MIES; NORMAS ISO; ADMINISTRACIÓN
• Online-ссылка: http://repositorio.utc.edu.ec/handle/27000/8392