Las Tic en la toma de decisiones en la empresa C-Agro en el cantón Mejía.
This research work is focused on determining the use of ICT for decision-making in the company C-Agro of Canton Mejia, in order to know the current situation on how ICT is used in different areas of work and based on the existing problems, to propose strategies that benefit the work performance of e...
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| Format: | bachelorThesis |
| Language: | spa |
| Published: |
2023
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| Online Access: | http://repositorio.utc.edu.ec/handle/27000/11184 |
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Add Tag | Summary: | This research work is focused on determining the use of ICT for decision-making in the company C-Agro of Canton Mejia, in order to know the current situation on how ICT is used in different areas of work and based on the existing problems, to propose strategies that benefit the work performance of employees. The research is of quantitative approach because it is based on the collection of detailed data to develop a deep and complete understanding of the reality of an object of study, It also allows to collection of information to be used in the statistical analysis of the population; as a technique the survey was used to collect representative data through a structured questionnaire that addresses key aspects of the research topic that was developed using the Likert scale with 24 items in order to obtain detailed information. The population is the total set of individuals, objects, or measures that possess some common observable characteristics in a given place and at a given time because we worked with the totality of employees and not with the sample. In addition, the results showed that 68% of the employees mentioned that the management of information, procedures, and customer service is not efficient, 64% do not use ICTs for decision-making, either due to lack of knowledge or do not have adequate technological resources, and 68% of the employees do not know about these data analysis tools. Additionally, the direct beneficiaries will be the company's employees and the indirect beneficiaries will be the customers who come to the company to make purchases. |
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