Sistematización de experiencias en gestión administrativa en la comisaría de construcciones del Gobierno Autónomo Descentralizado Municipal del Cantón Latacunga

The present work of research in Systematization of Experiences corresponds to the study in Administrative Management, related to the importance, characteristics, general principles of the administration and the motivation, in the same way it addresses issues in conflict management, organizational st...

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Príomhchruthaitheoir: Quishpe Tiglla, Carmen Sofia (author)
Rannpháirtithe: Tigasi Chiguano, Karina Estefania (author)
Formáid: bachelorThesis
Teanga:spa
Foilsithe / Cruthaithe: 2019
Ábhair:
Rochtain ar líne:http://repositorio.utc.edu.ec/handle/27000/7575
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Achoimre:The present work of research in Systematization of Experiences corresponds to the study in Administrative Management, related to the importance, characteristics, general principles of the administration and the motivation, in the same way it addresses issues in conflict management, organizational strategies, characteristics, principles and values of the competencies for today's management; in addition, it is closely linked to the administrative process of planning, organization, direction and control of the activities corresponding to labor relations of the Commissariat of Constructions, belonging to the Municipal Autonomous Decentralized Government of the Latacunga canton. The problem that could be established at this unit´ has to do with the management of labor relations, in which he identified a problem in communication generating internal conflicts on efficient and effective performance of each worker. However, it is very important to mention that every type of organization must take into account the conflicts that are internally generated and to solve each one of them involves allocating resources in order to improve productivity. The general objective is to know and to analyze critically what level of interpersonal relationships is manifested within the department. The methodology used to obtain information consisted of the qualitative approach, the descriptive level and the non-experimental design, which allowed to observ events that occurred at the time and that can not be manipulated by the researchers. In addition, the inductive method allowed to collect information through techniques and instruments as observation and interview cards that help to give veracity to the research in Systematization of Experiences. Finally, it is considered enunciating a proposal that consists of establishing strategies to improve labor relations, creating a working environment in accordance with the needs of the Commissariat of Constructions belonging to the Municipal Autonomous Decentralized Government of Latacunga canton.