Calidad en el servicio y satisfacción al cliente en la empresa lácteos Maribella en el año 2022.
Service quality is fundamental element at organizations, since success or failure depends on it. The interest in conducting this research arises from customers decrease in Lácteos company Maribella and this affects its profitability. Its main objective is to determine the gaps at satisfaction level...
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| Format: | bachelorThesis |
| Language: | spa |
| Published: |
2023
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| Subjects: | |
| Online Access: | http://repositorio.utc.edu.ec/handle/27000/11144 |
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