Evaluación de la calidad de servicio, en las cooperativas de ahorro y crédito, del segmento 4, de la ciudad de Ambato, provincia de Tungurahua

Currently due to the increased competitiveness of financial institutions is relevant to know what are the factors that contribute to the service quality that is provided by each of the organizations, implementing different strategies. Besides, it is important to investigate the differences between t...

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Bibliographic Details
Main Author: Suasnavas Condor, Dayanna Maricela (author)
Other Authors: Toapanta Calapiña, Mayra Gabriela (author)
Format: bachelorThesis
Language:spa
Published: 2019
Subjects:
Online Access:http://repositorio.utc.edu.ec/handle/27000/7563
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