Evaluación de la calidad de servicio, en las cooperativas de ahorro y crédito, del segmento 4, de la ciudad de Ambato, provincia de Tungurahua
Currently due to the increased competitiveness of financial institutions is relevant to know what are the factors that contribute to the service quality that is provided by each of the organizations, implementing different strategies. Besides, it is important to investigate the differences between t...
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| Format: | bachelorThesis |
| Language: | spa |
| Published: |
2019
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| Online Access: | http://repositorio.utc.edu.ec/handle/27000/7563 |
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