Innovación tecnológica del proceso de recaudación de ingresos y su incidencia en la atención a los usuarios del Gad Quevedo, 2023
This research focuses on analyzing the incidence of technological innovation in the revenue collection process of the Decentralized Autonomous Government of Quevedo, which is located in the municipal citadel. The problem is that despite having digital platforms, they continue to be restricted becaus...
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| Format: | masterThesis |
| Sprache: | spa |
| Veröffentlicht: |
2025
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| Online Zugang: | https://repositorio.uteq.edu.ec/handle/43000/8493 |
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Tag hinzufügen | Zusammenfassung: | This research focuses on analyzing the incidence of technological innovation in the revenue collection process of the Decentralized Autonomous Government of Quevedo, which is located in the municipal citadel. The problem is that despite having digital platforms, they continue to be restricted because users’ resort to the in-person payment method. This is due to reasons such as distrust in digital platforms, poor handling of the platform and the perception that in-person procedures are safer. |
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