"El Empowerment como cultura de la gestión administrativa-operativa y su incidencia en el cumplimiento de los planes y programas de la empresa KYWI S.A. sucursal Guayaquil (Mall del Sol), año 2013-2014, Manual de procedimientos".
Kywi S.A. is a leader in the marketing of hardware, home, finishes and building materials company in the Ecuadorian market, offering its customers a different shopping experience, based on service, variety, and quality assurance This research entitled "THE EMPOWERMENT AS administrative manageme...
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| Formato: | masterThesis |
| Lenguaje: | spa |
| Publicado: |
2015
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| Materias: | |
| Acceso en línea: | http://repositorio.uteq.edu.ec/handle/43000/5694 |
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Agregar Etiqueta | Sumario: | Kywi S.A. is a leader in the marketing of hardware, home, finishes and building materials company in the Ecuadorian market, offering its customers a different shopping experience, based on service, variety, and quality assurance This research entitled "THE EMPOWERMENT AS administrative management CULTURE OF OPERATIONAL AND ITS IMPACT ON THE IMPLEMENTATION OF PLANS AND PROGRAMMES KYWI COMPANY SA BRANCH GUAYAQUIL (MALL SUN). YEAR 2013 - 2014 PROCEDURE MANUAL ", it aims to improve the administrative-operational management for the fulfillment of plans and programs store Kywi SA. Mall del Sol branch. The development of this thesis is based on an evaluation research, which was determined the efficiency and effectiveness of administrative management for the fulfillment of plans and programs, with this average, due to a number of events presented in this company as employees do not feel free to make decisions on behalf of the company, the bosses say how the job should be executed and that is what is expected, each person is responsible only for its section, the communications and feedback ranging from high to low, resistance to change, decisions are taken by senior management, among others, becoming a competitive disadvantage. The hypothesis answered Empowerment as a culture of administrative management - operational, since a positive impact on the fulfillment of plans and programs. This is the reason which has developed this research work in the company Kywi SA, Sucursal del Sol Mall Guayaquil, According to the needs that the organization of monitoring compliance with plans and programs of planned activities, You want to design a series of policies and procedures aimed at the functioning of the administrative-operational activities. Tools necessary for data collection, surveys and questionnaires and interviews, aswell as computer, internet, books, notebooks were used. Finally the proposed alternative as a strategy for the implementation of Empowerment as part of the modern administrative Kywi Management CompanySA, Sucursal Guayaquil, Mall del Sol is exposed., With reference to the principles of efficiency, effectiveness and efficiency. |
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