Las tic y su impacto en la optimización de la gestión administrativa y la calidad de los servicios del seguro social campesino los Ríos, 2023

The objective of this research was to evaluate the impact of Information and Communication Technologies (ICT) on the optimization of administrative management and the quality of services provided by the Rural Social Security System (SSC) in the province of Los Ríos during the year 2023. The study wa...

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Hlavní autor: Cedeño Gonzalez, Vicente Javier (author)
Médium: masterThesis
Jazyk:spa
Vydáno: 2025
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On-line přístup:https://repositorio.uteq.edu.ec/handle/43000/8762
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Shrnutí:The objective of this research was to evaluate the impact of Information and Communication Technologies (ICT) on the optimization of administrative management and the quality of services provided by the Rural Social Security System (SSC) in the province of Los Ríos during the year 2023. The study was conducted using a mixed approach (quantitative and qualitative), employing applied, descriptive, and field research methods, with the aim of addressing a specific institutional problem by obtaining data directly from the actors involved.