Gestión administrativa y su impacto en las recaudaciones por el servicio de recolección y disposición final de desechos sólidos del Gad de Quevedo, año 2022

subscribers of the Quevedo canton according to the database of the National Electrification Council (CNEL). Among the most relevant results, it was found that the perception of the efficiency of administrative processes is the most impactful factor at 49% for the financial sustainability of the serv...

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Autor principal: Serpa Angamarca, Karina Viviana (author)
Formato: masterThesis
Lenguaje:spa
Publicado: 2024
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Acceso en línea:https://repositorio.uteq.edu.ec/handle/43000/7645
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Sumario:subscribers of the Quevedo canton according to the database of the National Electrification Council (CNEL). Among the most relevant results, it was found that the perception of the efficiency of administrative processes is the most impactful factor at 49% for the financial sustainability of the service. Additionally, close to 45% of the citizens perceive the recommendations for improving the service as feasible or very feasible. The main conclusion drawn was that citizens consider it feasible to increase coverage, frequency, quality, and efficiency in administrative processes to boost revenues. It was suggested to establish a committee appointed by the cantonal council to oversee these processes and to conduct a tariff study to determine a fair and sustainable rate.