Optimizacion del proceso post-venta mediante una estrategia de servicio al cliente de la empresa "Industrias Villavicencio"
The present research project was carried out in order to develop a design of a post-sale customer service strategy in order to generate added value in the service chain of the Industries Villavicencio Company. This research allows us to identify what are the risk factors present in each of the activ...
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| 主要作者: | |
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| 格式: | bachelorThesis |
| 语言: | spa |
| 出版: |
2018
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| 主题: | |
| 在线阅读: | http://repositorio.uteq.edu.ec/handle/43000/2913 |
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