Gestión de procesos del servicio de emergencia y su incidencia en la satisfacción de los usuarios internos del Hospital General IESS Quevedo, año 2021.

The present investigation entitled "Management of processes of the emergency service and its impact on the satisfaction of the internal users of the iess general hospital quevedo, year 2021", guides to solve the following problems, How will the analysis of the current situation of the process management of the Emergency service of the General Hospital IESS Quevedo?, What are the processes carried out by the Emergency service within the General Hospital IESS Quevedo?, How to determine the level of satisfaction of the internal users of the Emergency service of the General Hospital IESS Quevedo?, found in the medical unit. The objectives reflected in this project are: to analyze the current situation of the process management of the Emergency Service of the General Hospital IESS Quevedo, to detail the processes carried out by the Emergency Service of the General Hospital IESS Quevedo and to evaluate the level of user satisfaction. inmates of the Emergency Service of the General Hospital IESS Quevedo; Within this investigation, the analysis of the level of satisfaction of the internal user of the institution's emergency service will be carried out, in order to know how the management of the processes and the continuous improvement in the efficiency of the personnel working in this emergency service were handled. the medical unit.

• Үндсэн зохиолч: Pino Yepez, Nila Katherine (author)
• Формат: masterThesis
• Хэл сонгох: spa
• Хэвлэсэн: 2023
• Нөхцлүүд: Gestión de procesos; Usuario interno; Satisfacción laboral
• Онлайн хандалт: https://repositorio.uteq.edu.ec/handle/43000/7686