Análisis de resultados del programa de control de calidad que se realizan en el laboratorio de núcleo SOLCA Machala
A Quality Management System (QMS) is nothing more than a series of coordinated activities that are carried out on a group of specific elements to achieve the quality of the products or services offered to the client, which allows us to control, plan, and improve those elements of an organization tha...
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| Format: | bachelorThesis |
| Published: |
2018
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| Online Access: | http://repositorio.utmachala.edu.ec/handle/48000/12442 |
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Add Tag | Summary: | A Quality Management System (QMS) is nothing more than a series of coordinated activities that are carried out on a group of specific elements to achieve the quality of the products or services offered to the client, which allows us to control, plan, and improve those elements of an organization that influence the fulfillment of customer satisfaction. The clinical laboratory works with an organized system to obtain reliable results not only for the patient but for the doctor, since his diagnosis will be much more relevant. The objective of the research project was to review the tools of the process of quality control in the clinical laboratory of Núcleo Solca Machala, to guarantee the reliability of the results, in the city and the Gold, through the bibliographic foundation of the main theories implemented, the situational diagnosis of the existing problem and the design and implementation of standards that allowed to guarantee the process of quality control The research modality that was used was the quantitative descriptive method, analyzing numerical data, and qualitative, since processes and subprocesses were analyzed in the pre-analytical, analytical and post-analytical phases of quality control, using the laboratory system that MEDLab QC is the same as a program that performs Levey-Jennings curves exactly in days and months. Taking three types of analytes with a positive and a negative pattern used in a period of three months. The results obtained will be within acceptable ranges (+1), and the values of standard deviation were within the acceptance ranges since according to Levey - Jennings9-3 the acceptance range of one standard deviation is up to (+2.6) ) demonstrating that the Laboratory has validity and reliability of random and systematic type, and thus guarantee the results of all the samples. While it is true that days will be found that the values do not fit within the expected limits, but will reach a (+2) and the reasons why these results were reached, some of which will be found, will be discussed. analyte or pattern, variation of energy, deconcentration of the operant, instrumental not washed or autoclaved, etc. The main objective of a clinical analysis laboratory is to provide the physician with relevant information for the control, prognosis, diagnosis and prevention of certain diseases; that is, to provide clinically reliable results. In order to fulfill this purpose, the laboratory must initially establish analytical goals, which will serve to project the appropriate quality control program and thus achieve those goals. The models of Quality Management are frameworks that provide advice and guidance on how to operationalize and implement the principles, practices and methods of control, management and quality improvement, from a certain approach. They offer assistance in identifying the elements that a QMS should encompass, in the principles that should inspire its design and implementation, as well as in the way to implement and update it. |
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