Análisis de satisfacción al cliente del Banco General Rumiñahui en relación a sus servicios en la ciudad de Machala

The work presented, aims to analyze the levels of customer satisfaction BGR in relation to their services in the city of Machala, It is its overall objective: Determine the analysis of customer satisfaction with the services offered by BGR Machala. And their specific objectives: To identify the degr...

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Bibliographic Details
Main Author: Parrales Mayorga, Mercedes Elizabeth (author)
Format: bachelorThesis
Language:spa
Published: 2015
Subjects:
Online Access:http://repositorio.utmachala.edu.ec/handle/48000/3824
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