Fortalecimiento de la calidad de atención en emergencia pediátrica del hospital iess Machala mediante la implementación de estrategias comunicacionales.
The starting point in the research focuses on the health service and communication as main parts of the project and as a fundamental basis to identify whether they contribute to users feeling motivated or established as a brake on the care received. Using a descriptive study and the perception of th...
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| Format: | bachelorThesis |
| Udgivet: |
2016
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| Online adgang: | http://repositorio.utmachala.edu.ec/handle/48000/8009 |
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Tilføj Tag | Summary: | The starting point in the research focuses on the health service and communication as main parts of the project and as a fundamental basis to identify whether they contribute to users feeling motivated or established as a brake on the care received. Using a descriptive study and the perception of the users we emphasize that in order to be able to evaluate the level of importance and satisfaction of the external client, the survey was used accentuating relevant results as to the times in the month goes to pediatric emergency care, at the time of Waiting to receive medical care, the means by which he / she is kept informed of what is happening in the hospital, how he / she qualifies the care received by health professionals, and what communication medium he / she would like to receive the information the hospital provides Their users of the Pediatric Emergency Area, in addition the affiliates gave in their answers guidelines that will help to plan the strategies that will be implemented in the course of the execution of the project. |
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