Análisis, diseño e implementación de un sistema Help-Desk para la Universidad Técnica de Machala, utilizando la metodología MSF

This paper's main objective is performing an analysis, design and implementation of a help desk system to the Technical University of Machala, using the methodology Msf; and thus improve the way of addressing the problems of hardware and software that occur daily to different types of users.

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Bibliografski detalji
Glavni autor: Barriga Piedra, Janeth Alejandra (author)
Format: bachelorThesis
Jezik:spa
Izdano: 2013
Teme:
Online pristup:http://repositorio.utmachala.edu.ec/handle/48000/2171
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