Implementación de una gestión por procesos en la prestación del servicio de capacitación de la Fundación Educativa CAMAE

The implementation of process management is, undoubtedly, a great tool for the development of the activities of an organization that is always looking for continuous customer satisfaction and improvement of its services. Process management allows knowing the procedures, and therefore, the proper exe...

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Bibliographic Details
Main Author: Caballero Pérez, Selene Raquel (author)
Format: masterThesis
Language:spa
Published: 2014
Subjects:
Online Access:http://dspace.utpl.edu.ec/handle/123456789/11230
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