Creación de una empresa consultora especializada en gestión por procesos, cuyo enfoque será el mejoramiento de los procesos de venta con Tarjetas de Crédito

The engine of any business is sales, and sales with credit cards today are one of the most important revenue for the trade, so much so, that for a trade can be maintained over time must accept credit cards since it is offering customers another payment option. However, one of the main drawbacks that have shops is the lack of control in the collection, this may mean a loss between 3% and 5% of its turnover due to lack of control in the recovery of their sales money plastic A business interested in selling but collecting is a task that the manually operated and the more sales volume is more manual processes bring. Trade does not know how much to charge credit cards simply expects the Bank deposit and query your statement. Create a consulting firm specializing in improving processes, and whose focus is the sales process credit card is a pioneer in the expertise and knowledge of the subject, which support organizations, businesses to redesign their existing operations to achieve significant improvement and efficiency in their collection processes.

• Main Author: Vallejo Abril, Sandra Paulina (author)
• Format: masterThesis
• Language: spa
• Published: 2014
• Subjects: Empresa comercial; Gestión por procesos; Tarjetas de crédito; Promoción de ventas; Magíster en gestión empresarial - Tesis y disertaciones académicas
• Online Access: http://dspace.utpl.edu.ec/handle/123456789/11188