Índice integral para la medición del nivel de servicio de la Cooperativa Ahorro y Crédito CHONE LTDA

Índice integral para la medición del nivel de servicio de la Cooperativa Ahorro y Crédito CHONE LTDA

Currently, savings and credit cooperatives seek to be competitive by providing the best quality and the best service in the market, which is why this degree work has the purpose of defining an integral index to measure the level of service of the Cooperativa de Ahorro y Crédito Chone Ltda, of the Ch...

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Bibliographic Details
Main Author: Peñarrieta Vélez, Emilia Guadalupe (author)
Other Authors: Solórzano Zambrano, Genesis Lilibeth (author)
Format: bachelorThesis
Language:spa
Published: 2024
Subjects:
Índice integral
Nivel de servicio
Componentes de servicio
Diagrama de afinidad
Método Saaty
Online Access:http://repositorio.espam.edu.ec/handle/42000/2396
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http://repositorio.espam.edu.ec/handle/42000/2396

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