Sistema de información de gestión de comunicaciones ciudadanas recibidas en el Gad municipal del cantón Chone

In this paper it is proposed to create a web application for managing citizens' communications received in the Decentralized Autonomous Municipal Government of Chone Canton. The main objective is to develop a computer system for the efficient management of official documents, tracking and handl...

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Bibliographic Details
Main Author: Cabal Moreira, Irvin J (author)
Other Authors: Caicedo Marcillo, María K (author)
Format: bachelorThesis
Language:spa
Published: 2015
Subjects:
Online Access:http://repositorio.espam.edu.ec/handle/42000/59
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Summary:In this paper it is proposed to create a web application for managing citizens' communications received in the Decentralized Autonomous Municipal Government of Chone Canton. The main objective is to develop a computer system for the efficient management of official documents, tracking and handling according to the needs of the municipal GAD Chone. System was developed using the methodology software design called SCRUM, which was initiated by defining system requirements through the visit to Municipal GAD Chone and making an informal interview with the director of technology area and the general secretary of the institution. Subsequently MySQLWorkbench 6.0 was adapted to obtain information, continuing with the coding and design of the web application development environment using Dreamweaver CS6 and PHP programming language. Processes focused on the functionality was evaluated at this stage testing each of the phases and ensuring optimum performance. As a result a solid, functional system was obtained, plus concluding that the implementation of this site will allow citizens of Chone to track their official documents efficiently and effectively without having to travel anywhere.