Evaluación de la gestión administrativa del departamento técnico de la empresa pública mancomunada de agua potable de los cantones Bolívar-Junín-San Vicente-Sucre-Tosagua

The main objective of this project was to evaluate the administrative management of the technical department of the EMMAP-EP, in the period 2018-2019 for the elaboration of a risk mitigation plan that increases the efficiency and effectiveness of the area. It was possible to identify through a preliminary analysis that the department did not have a risk management plan, which had affected difficulties when dealing with adverse situations that arose unexpectedly which affected the fulfillment of departmental and institutional objectives. To carry out the study, the methodological process to execute the research consisted of an analytical, deductive-inductive method, type of field research, bibliographic and descriptive; a theoretical analysis of the different variables and subvariants related to the topic was carried out, as well as detailed; the techniques applied were observation and interview for the collection of information, and from the analysis of results the critical areas were identified. It was possible to conclude that in each of these sub-areas different sub-processes are carried out aimed at guaranteeing the optimal functioning of the service network with control, maintenance and evaluation tasks, as well as an institutional risk matrix has not been implemented, which has affected that the personnel in charge are not properly prepared to face certain eventualities, with which the risk mitigation proposal was designed with actions adjusted to the specific needs that needed to be corrected.

• Main Author: Vera Moreira, Angie Lisseth (author)
• Other Authors: Zambrano Cedeño, Julissa Mariana (author)
• Format: bachelorThesis
• Language: spa
• Published: 2022
• Subjects: Gestión; Riesgos administrativos; Empresa pública; Agua potable; Mitigación de riesgos
• Online Access: http://repositorio.espam.edu.ec/handle/42000/1830