Planeación operativa de la calidad para el mejoramiento de los servicios turísticos en la Quinta El Rocío del cantón Bolívar
The research aimed to design an operating plan for improving the quality of tourism services offered by the Quinta El Rocío, this study involved a situational analysis, which departed from the delimitation of the study area and determining services offered ; implementation of EFI matrices, EFE, MPC...
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| Format: | bachelorThesis |
| Langue: | spa |
| Publié: |
2014
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| Accès en ligne: | http://repositorio.espam.edu.ec/handle/42000/121 |
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