Diagnóstico de la calidad del servicio del área de Dirección de Gestión Ambiental e Higiene del Gobierno Autónomo Descentralizado cantón Rocafuerte

The purpose of this research work was to diagnose the quality of service in the area of Environmental Management and Hygiene Management for the improvement of the attention of the users of the Decentralized Autonomous Government of the Rocafuerte canton. In the development of the research process, t...

• Autore principale: Carvajal Zambrano, Sandra Marcela (author)
• Altri autori: González Rodríguez, Luis Fernando (author)
• Natura: bachelorThesis
• Lingua: spa
• Pubblicazione: 2021
• Soggetti: Atención; Usuario; Plan de mejora; Procesos institucionales
• Accesso online: http://repositorio.espam.edu.ec/handle/42000/1476