Propuesta de un modelo de mejoramiento de la calidad del servicio al cliente del Miduvi de la provincia de Manabí

The aim of this study was to evaluate the quality of service in order to determine the degree of user satisfaction in MIDUVI province of Manabí, and it was taken as a starting point the constant complaints by users. The research was descriptive, not experimental, for which it was developed and imple...

詳細記述

保存先:
書誌詳細
第一著者: Almeida Quijije, María Leonela (author)
その他の著者: Zambrano Macías, Yenny Monserrate (author)
フォーマット: bachelorThesis
言語:spa
出版事項: 2014
主題:
オンライン・アクセス:http://repositorio.espam.edu.ec/handle/42000/181
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