Procedimiento en procesos de servicios para la mejora de la gestión operativa en el Hotel Balandra del destino Manta
The purpose of this research is to propose procedures in service processes for the improvement of the operational management of the Balandra hotel in the Manta destination; It begins with the review of several bibliographic and documentary sources that support the theoretical-scientific bases. Subse...
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| 格式: | bachelorThesis |
| 语言: | spa |
| 出版: |
2021
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| 在线阅读: | http://repositorio.espam.edu.ec/handle/42000/1602 |
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