Diagnóstico de la satisfacción del servicio que brinda el área de pediatría consulta externa del Hospital Aníbal González Álava del Cantón Bolívar

Diagnóstico de la satisfacción del servicio que brinda el área de pediatría consulta externa del Hospital Aníbal González Álava del Cantón Bolívar

The objective of the research was to diagnose the satisfaction level of the users with the service provided by the pediatric area, external consultation of the Dr. Aníbal González Álava Hospital. The methodology used was the servqual survey model that evaluates five dimensions to determine the gaps...

Full description

Saved in:
Bibliographic Details
Main Author: Pilligua Vera, María Gabriela (author)
Other Authors: Sacón Bravo, Ramón Agustín (author)
Format: bachelorThesis
Language:spa
Published: 2018
Subjects:
Salud
Servqual
Paciente
Plan de mejora
Sociabilización
Online Access:http://repositorio.espam.edu.ec/handle/42000/740
Tags: Add Tag
No Tags, Be the first to tag this record!

Internet

http://repositorio.espam.edu.ec/handle/42000/740

Similar Items