Gestión por proceso en la Asociación de Ganaderos “El Carmen” Manabí

The present investigation had as objective: To contribute to the management by process of the Association of Cattlemen of the El Carmen canton for the improvement of the efficiency of the strategic, operational and support processes of said association. Work was carried out in three phases: Diagnosis, Redesign of strategic, operational and support processes and procedures, and establishment of the proposal to improve the processes of the Association of Cattlemen of the El Carmen canton. The scientific methods and research tools that were used were analysis and synthesis of information, interview, As-Is diagrams using the Lucidchart software, Value Added Analysis. Eleven processes were identified in which the main associated problems were detected through a survey, among which we can mention: dissatisfaction of the partners with the process and development of the General Meeting; inefficient documentary processes; non-compliance with the infrastructure and commercial conditions at the Livestock Marketing Fair; inadequate logistics for entering and leaving the Livestock Marketing Fair; among others. It was determined through the Value Added Index that 90.9% of the processes studied are inefficient when this index is determined with respect to the activities that add value or not, when the times are analyzed this value decreases to 63.6%. It was also determined that 50% of the total activities should be improved and the rest optimized, presenting a cost-benefit analysis of 25 improvement proposals whose implementation cost amounts to $38,729.95.

• 主要作者: Echeverria Zambrano, Angel Benito (author)
• 其他作者: Cedeño Napa, Jimmy Cecilio (author)
• 格式: masterThesis
• 语言: spa
• 出版: 2023
• 主题: Gestión por procesos; Valor añadido; Mapa de procesos; Mejora de procesos
• 在线阅读: http://repositorio.espam.edu.ec/handle/42000/2117